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- No computer network with pretty graphics can ever replace the salespeople that make our society work.
- Clifford Stoll, Silicon Snake Oil, 1995
- A box of crayons and a big sheet of paper provides a more expressive medium for kids than computerized paint programs.
- Clifford Stoll, Silicon Snake Oil, 1995
- Electronic communication is an instantaneous and illusory contact that creates a sense of intimacy without the emotional investment that leads to close friendships.
- Clifford Stoll, Silicon Snake Oil, 1995
- Computers force us into creating with our minds and prevent us from making things with our hands. They dull the skills we use in everyday life.
- Clifford Stoll, Silicon Snake Oil, 1995
- I spend almost as much time figuring out what's wrong with my computer as I do actually using it.
- Clifford Stoll, Silicon Snake Oil, 1995
- Anyone can post messages to the net. Practically everyone does. The resulting cacophony drowns out serious discussion.
- Clifford Stoll, Silicon Snake Oil, 1995
- It's a great medium for trivia and hobbies, but not the place for reasoned, reflective judgment. Suprisingly often, discussions degenerate into acrimony, insults and flames.
- Clifford Stoll, Silicon Snake Oil, 1995
- The Internet has no such organization - files are made available at random locations. To search through this chaos, we need smart tools, programs that find resources for us.
- Clifford Stoll, Silicon Snake Oil, 1995
- A picture is worth a thousand words. An interface is worth a thousand pictures.
- Ben Shneiderman, 2003
- Beauty and brains, pleasure and usability — they should go hand in hand.
- Donald Norman, 2003
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