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- To manage a system effectively, you might focus on the interactions of the parts rather than their behavior taken separately.
- Russell L. Ackoff
- Your most precious possession is not your financial assets. Your most precious possession is the people you have working there, and what they carry around in their heads, and their ability to work together.
- Robert Reich
- The race is not [always] to the swift, nor the battle to the strong.
- Ecclesiastes 9:11
- Be not forgetful to entertain strangers, for thereby some have entertained angels unawares.
- Hebrews 13:2
- The future belongs to those who believe in the beauty of their dreams.
- Eleanor Roosevelt (1884 - 1962)
- The first casualty when war comes is truth.
- Hiram Johnson
- Nothing in life is static; it either gets better, or it gets worse.
- Lloyd Dobyns and Clare Crawford-Mason, Thinking About Quality
- The more opinions you have, the less you see.
- Wim Wenders
- If there is no worker involvement, there is no quality system.
- Lloyd Dobyns and Clare Crawford-Mason, Thinking About Quality
- A leader is someone who steps back from the entire system and tries to build a more collaborative, more innovative system that will work over the long term.
- Robert Reich
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